Welcome to NexusBot
What NexusBot does and how this help centre is organised.
NexusBot puts your customer chats from WhatsApp and Telegram into one shared inbox. Your team replies from there, and an AI agent can answer common questions for you, day and night.
What you can do with NexusBot
- One inbox for every channel. WhatsApp and Telegram chats arrive in the same Inbox, each marked with its channel.
- AI replies. Your AI agent learns your products, prices and policies, then replies to customers or drafts replies for your staff.
- Work as a team. Invite staff, assign chats and talk to each other in Team Chat.
- Grow your sales. Send WhatsApp broadcasts, track deals in Pipelines and manage bookings in Calendar.
How to get started
Follow the six setup steps in order. Each one takes a few minutes.
- Create your account
- Choose your plan
- Connect your channels
- Invite your team
- Turn on AI replies
- Reply from the Inbox
Need a hand?
Open Support in the NexusBot menu to message our team. We reply on working days.
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