Set up NexusBot and reply to every customer faster
Guides for connecting WhatsApp and Telegram, setting up your AI agent and working as a team in one inbox.
Popular: How to connect WhatsApp BusinessHow to connect TelegramTurn on AI repliesInvite your team
Get started in 6 steps
Do these in order. Most businesses are ready in under an hour.
- Step 1 Create your account Sign up for NexusBot and start your free trial. 3 min
- Step 2 Choose your plan How the free trial works and how to upgrade to Pro, Business or Enterprise. 2 min
- Step 3 Connect your channels Connect WhatsApp and Telegram so customer chats arrive in your NexusBot inbox. 10 min
- Step 4 Invite your team Add staff to NexusBot with an invite link and choose their role. 5 min
- Step 5 Turn on AI replies Set up your AI agent, teach it about your business, test it, then let it reply to customers. 20 min
- Step 6 Reply from the Inbox Find chats, reply to customers, use AI drafts and pass chats between your team and the AI. 5 min
Connect a channel
Each channel has its own connect guide and troubleshooting page.
- WhatsApp BusinessBusiness App or Cloud API number AvailableRead guide →
- TelegramYour own bot, connected with a token AvailableRead guide →
- MessengerFacebook Page messages Coming soon
- InstagramInstagram Direct messages Coming soon
- TikTokTikTok direct messages Coming soon
- EmailA shared inbox address in the same view Coming soon
Browse by topic
- ChannelsConnect WhatsApp and Telegram and keep them running.
- InboxReply to every channel from one place and hand chats between AI and staff.
- AI AgentsTeach the AI about your business, test it, then let it reply.
- Team & rolesInvite staff and choose what each person can do.
- Plans & billingTrial, upgrading, payment card and invoices.
- Broadcasts & templatesSend approved WhatsApp templates to many contacts.
- Automations & flowsGreetings, away messages and automatic routing.
- ContactsCustomer details, tags and custom fields.
- Pipelines & calendarTrack deals, follow-ups and bookings.