How to connect Telegram

Create a Telegram bot with BotFather and connect it to NexusBot with its token.

5 min read · Updated 5 October 2026

NexusBot connects to Telegram through a bot. Customers message your bot, and the chats appear in your NexusBot Inbox.

1. Create your bot

Open BotFather. In Telegram, search for @BotFather (it has a blue tick) and tap Start.
Create the bot. Send /newbot.
Name it. Send the display name customers will see, for example "Kedai Kopi Aurora".
Choose a username. It must end in "bot", for example kedaikopiaurora_bot.
Copy the token. BotFather replies with a token that looks like 123456789:AAH.... Copy it.

Open Telegram settings. Go to Settings → Channels, find Telegram and click Connect.
Paste the token. On the Bot tab, paste the token into Bot token.
Click Connect. You'll see Connected as @yourbot.

Open t.me/yourbot on your phone, tap Start and send a message. It appears in the NexusBot Inbox with a Telegram badge.

Share your bot link (t.me/yourbot) on your website, Facebook page, receipts or a QR code at your shop.

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